How Subscriptions Work

1. Subscribe to whichever flavor or variety pack you want for your next order.

2. Mix it up and change your flavors, frequency, and schedule whenever you need.

3. You can pause or cancel your subscription anytime, no questions asked.

4. If you need help with your subscription, you can manage your subscription directly on the website or you can text us to +1(857)605-1085 or email us to hi@livewaku.com, and get instant help from our team!

5. We will send you SMS and Email reminders 3 days before your next order.

The Perks of Waku Subscription

Free shipping
Free shipping on every order
Best deals
Get the best deals available always
Early access
Unlock early access to our new flavors
Customer support
Dedicated customer support
Customize orders
Customize every order
Cancel anytime
No attachments, cancel anytime
FREQUENTLY ASKED QUESTIONS

FAQ

Find the most frequently asked questions below.

You can make changed to your subscription directly text us directly to +1 (857) 605-1085 and let us know what flavor you want or log into your account and head to Subscriptions. Click Manage Subscription on whichever product you’d like to swap! From there you can click on the product, choose the flavor you want to swap to, and Save. Reach out to Support, and we’d be happy to help.

No problem, you can text us directly to +1 (857)605-1085 and let us know or log into your account and head to Subscriptions. Click Manage Subscription on whichever product is arriving too frequently! From there you can change your Subscription Frequency. Reach out to Support and we’d be happy to help.

You can text us directly to +1 (857)605-1085 and let us know when do you want your next order to process or log into your account and head to Subscriptions. Click Manage Subscription on whichever product you’d like to delay! From there you can click on “Next box ships on,” choose whichever next processing date you’d like, and Save. Reach out to Support, and we’d be happy to help.

If the seasonal scent isn't available during your next shipment, the best seller will automatically update in your subscription.

We'll miss you but you can cancel your subscription anytime and reactivate it whenever. You can text us directly to +1 (857)605-1085 and let us know or log into your account and head to Subscriptions. Click Manage Subscription